Covid-19 Update
Dear friends, students, teachers, and customers:
Firstly, from all of us at Australian Music World we’d like to wish all the best to you and your loved ones for 2020. We understand that far from just a public health emergency this is also a challenging time to those with family and friends overseas as well as for those whose jobs have been affected. With Covid-19 coming to Australia immediately after an unprecedented bushfire season, I can only say that you’re not alone if you’re feeling overwhelmed.
Considering how 2020 has started, let’s please take extra care to look out for one another and to be mindful of our mental health as well as our physical health. I’m no doctor but please try to eat well, exercise, sleep, keep playing music, and call/skype with your friends!
We are still open.
We intend to remain open unless advice from government or health authorities changes. Having said that, we do understand that this is not going to be normal for a little while. Numerous measures have been implemented to ensure that we provide a safe and secure environment to all who visit our showroom - this is our priority.
Here are some of the changes we have made:
Hand sanitiser will be kept at the front counter for customers to use as they wish.
All piano keys and fallboards will be thoroughly cleaned each morning and between customer appointments.
We’re testing appointment scheduling on our website. This will help assist us in managing hygiene and maintaining comfortable distances in the shop. You can book an appointment either to visit the shop or for a video consultation.
For those who prefer: we are communicating via video chat with some customers (wechat, whatsapp, facetime, whatever works for you) and are recording each of the pianos in our showroom in order to best assist with your piano purchases.
If there’s anything we can do to assist you with a purchase or to make your visit more comfortable then please don’t hesitate to contact us.
Our staff are passionate about what they do and have helped hundreds of customers find their perfect piano over the years. If you were considering a piano purchase this year, we encourage you not to delay. Now it is more important than ever to share music and art and if the schools do close at some point, it’ll give your children an opportunity to get ahead on their piano practice.
Here’s a photo of a Hupfeld piano we delivered on Tuesday afternoon:
Other thoughts:
This is a great time to be purchasing your favourite albums, as well as t-shirts or merchandise from your favourite musicians, and printed (or digital downloads) of sheet music from your favourite Australian composers. Many musicians have had their primary income streams completely stopped for the foreseeable future so if you’re in a position to support them via their live-streamed concerts or via any other avenues then please do! If you are in a position to offer financial support, Piano Project is a personal favourite of mine - we’re not affiliated but they’re a fantastic bunch of people doing great work. Many teachers are moving to online lessons but however your teacher is handling the situation - keep taking your lessons if you are in a position to do so. Music lessons have helped me through all manner of difficult times in the past, I imagine this won’t be any different for many of you.
Try to stay positive! I’m viewing this as an opportunity to work on our social media channels and add more content to our website. I’d love any feedback on this as it’s certainly a learning process for me and will take time to adjust to being in front of the camera.
This is a great chance for you to catch up on your piano practice - you’re running out of excuses now!
Again, our love and thoughts are with all of you. You’re very welcome to call us even just for a chat if the mood strikes. Stay safe, stay healthy, and stay positive. Don’t hesitate to call or email me if you feel like getting in touch.
Most importantly: don’t forget to panic-buy a few pianos, just in case!
Best wishes and kind regards,
Jeremy Cooper
Business Development Manager